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communication

4 posts tagged communication.

Podcast July 2, 2024

how to become more memorable (and sell more things)

facts forget. stories stick. here's the storytelling framework I use, and the personal story I tell to demo it.
Podcast May 21, 2024

two tips for leadership and delegation

stolen from aviation. the positive handoff and the written read-back. they kill ambiguity, and ambiguity is what makes delegation fail.
Podcast August 24, 2023

unmet expectation equals frustration, the leadership fix

an entrepreneur called me wanting to fire a new hire. ten minutes in, I told him the failure was his, not the employee's. communication fixes most of this.
Podcast May 4, 2023

chances are, you're worse at communicating than you think

frustration equals unmet expectation. the plumber, the welcome email, and the meeting framework, three places communication breaks down and how to fix each one.