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operations
13 posts tagged operations.
- Video August 19, 2025
rockefeller's $20m secret: one drop changed everything
the unglamorous habit that compounded into $400 billion. why obsession over the small things separates the people who win from the people who quit.
- Video August 14, 2025
work on your business, not at your business
the line between an operator and an owner. how to spot the work that compounds vs. the work that just keeps the lights on, and what to do about it.
- Video July 24, 2025
how to be a better delegator
delegation isn't dumping tasks. it's transferring ownership. the framework I use with every hire to make sure work actually leaves my plate.
- Podcast November 21, 2024
feedback loops, get faster to get better
most KPIs collect dust. the only data worth tracking is the kind that triggers a meeting and forces a decision today.
- Podcast November 7, 2024
entrepreneurial burnout, can it be avoided
burnout isn't from too much work. it's from too much of the wrong work. audit your week, color code your tasks, kill the red and yellow.
- Podcast October 29, 2024
how much is too much, and what to do about it
building superman, the three six method, and finally being honest about the opportunity cost of not hiring.
- Podcast October 10, 2024
employees, A player, B player, etc
you do not need a team of A players. the real cost of one, and why a mixed team of A, B, and C players actually wins.
- Podcast September 3, 2024
business system vs business process, which do you need right now
McDonald's didn't invent the burger, they invented the Speedy Service System. processes feed systems. you need both, in that order.
- Podcast May 28, 2024
sustained effort vs sudden sprints, what wins
chronic minimal effort negates acute maximal effort. one weekly finance meeting beats one panicked quarterly review every time.
- Podcast May 21, 2024
two tips for leadership and delegation
stolen from aviation. the positive handoff and the written read-back. they kill ambiguity, and ambiguity is what makes delegation fail.
- Podcast May 14, 2024
don't make this mistake with your customers
businesses obsess over the new customer and ignore the one already paying them. I just lived this with my internet provider. don't be them.
- Podcast May 2, 2024
Andrew Carnegie's secret to a profitable business
Carnegie knew his profit per ton in real time, in 1880. most modern businesses still don't know it. here's how to fix that.
- Podcast April 23, 2024
how to juggle multiple companies
you probably shouldn't. but if you're going to, here's the plan: quarterly planning, a real team, and zero CEO seats stacked on each other.